SmartManager Troubleshooting

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I’m trying to add my SmartBench to SmartDashboard, but it isn’t recognised.

  • Console must be running v2.0.0 or later

  • When you enter your console hostname into SmartDashboard, it must be perfect. 

    • Check all characters are lower-case

    • Watch out for similar characters e.g. 

      • number “1” and letter “l”, or 

      • number “0” and letter “o”

  • Check you have a good Wi-Fi connection (check the Wi-Fi connection symbol at the bottom left of the console).

  • After checking the preceding items, reboot the console.

SmartTransfer specific issues

Click here to learn more about solving specific issues while using SmartTransfer.

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